Rowenta Beauty Warranty


Consumers

 

LIMITED ONE-YEAR WARRANTY

 

Groupe SEB Canada is the exclusive Canadian distributor of the ROWENTA BEAUTY line of products. The following warranty is offered on professional Rowenta Beauty electrical appliances. This guarantee is not valid in case of abuse, misuse, alterations or repairs done by unauthorized persons. Before returning your defective electrical product, please read the warranty conditions listed in this brochure.

 

Should your ROWENTA BEAUTY electrical appliance possess a manufacturer’s defect within one year of the date of purchase, then, at Groupe SEB Canada’s sole discretion and subject to the terms of this guarantee, Groupe SEB Canada undertakes to repair or replace the defective product. This warranty does not cover items damaged by normal wear and tear including chips, scrathes, abrasions, discoloring or fading; use of improper voltage and current; negligence, misuse, disassembly and dropping. To claim under this guarantee, you should return your defective ROWENTA BEAUTY appliance in the original packaging to the address listed below. Your product should be accompanied by the following:

  • Proof of purchase (dated sales receipt).
  • A precise description of the defect
  • Your complete return address and daytime phone number.
  • All shipping charges prepaid to Groupe SEB Canada

 

For questions regarding this product please contact a ROWENTA BEAUTY customer service representative:
Phone: Toll-Free Number 1-877-424-7722
Fax: 416-293-9411
Hours: Monday- Thursday: 8:30am – 4:30pm
              Friday: 8:30am - 1:00pm

 

Letters should be addressed to:

 

Groupe SEB Canada Inc.
345 Passmore Avenue
Scarborough, ON
M1V 3N8, Canada



Stylists


Please contact your local authorized salon distributor for return policies: